Frequently Asked Questions | MHTC
Find answers to your most common questions about testosterone therapy, hormone testing, and our health services at MHTC.
ABOUT US
What is MHTC?
MHTC is a clinician-guided men’s health platform focused on hormone optimization, sexual health, longevity, performance, and wellness. We help men better understand their health through lab testing, provider consultations, personalized treatment options, and ongoing clinical support.
Our goal is simple: help you feel, perform, and age better with care that is data-driven, convenient, and built around your goals.
What does MHTC specialize in?
MHTC focuses on longevity and health services including testosterone optimization, hormone evaluation, sexual health support, hair health, peptide and longevity therapies, and targeted wellness treatments to promote healthspan and lifespan
Every prescription treatment is reviewed by a licensed medical provider and is only prescribed when clinically appropriate.
Who is MHTC for?
MHTC is designed for those who want to take a more proactive approach to their health, performance, and longevity. Many patients come to us because they are experiencing concerns such as low energy, poor recovery, reduced strength, changes in libido, brain fog, weight changes, mood changes, or a general decline in how they feel.
Symptoms alone do not determine eligibility for treatment. Lab work, health history, and provider review are required.
Is MHTC a traditional doctor’s office?
MHTC is a modern, virtual-first health and wellness company, providing licensed care via our clinical team. Instead of sitting in a waiting room or trying to coordinate multiple appointments, you can complete your intake, labs, consultation, and ongoing care through a streamlined online process.
When treatment is prescribed, medications are shipped discreetly and conveniently.
What makes MHTC different?
MHTC combines convenience with clinical oversight. Our care model is built around lab testing, personalized protocols, ongoing monitoring, and direct provider support.
We are not just selling a product. We are helping patients understand what is happening in their body and build a treatment plan around their actual data.
How It Works
How does the MHTC process work?
Our process is designed to be simple and thorough
- Complete your baseline biomarker panel at Quest.
- Schedule your tele-health consultation with a licensed provider.
- Receive a personalized treatment recommendation if clinically appropriate.
- Continue with ongoing monitoring and provider support.
We do not use a one-size-fits-all approach. Your plan is based on your symptoms, labs, health history, and goals.
Do I need blood work before starting treatment?
For hormone-related care, yes. Lab testing is an important part of evaluating your health, identifying hormone imbalances, and determining whether treatment is appropriate.
If you have recent bloodwork (3 months) from your physician or another provider, as long as it has the markers that are required, you do not need to purchase another lab draw from us. And your consult will still be free.
Your provider may review markers such as testosterone, free testosterone, estradiol, blood count, metabolic health, and other relevant biomarkers depending on your treatment pathway.
How long does the process take?
Timing can vary depending on a few factors, but generally what you can expect:
Quest Processing time - approx 5 business days to get the results.
Scheduling availability for Telehealth
Consult: Availability throughout the week typically 1-2 days from results being received.
Medication delivery: Labs typically take 7-10 business days to process and deliver.
Once treatment is prescribed and approved, medications are shipped directly to you.
Testosterone / Hormone Replacement Therapy
What is testosterone replacement therapy?
Testosterone replacement therapy, often called TRT, is a prescription treatment used for men with clinically diagnosed low testosterone. TRT may help support energy, libido, strength, mood, mental clarity, recovery, and overall quality of life when low testosterone is present and treatment is medically appropriate.
TRT requires lab testing, provider evaluation, and ongoing monitoring.
How do I know if I have low testosterone?
Common symptoms may include fatigue, reduced libido, difficulty building or maintaining muscle, brain fog, irritability, poor recovery, weight gain, and reduced motivation.
However, symptoms alone are not enough to diagnose low testosterone. Blood work and provider review are required.
What labs are needed for testosterone treatment?
Your provider may review total testosterone, free testosterone, estradiol, hematocrit, SHBG, PSA and other biomarkers relevant to your health and treatment plan.
Additional testing may be recommended depending on your symptoms, health history, or provider assessment.
Does MHTC prescribe testosterone?
Yes, MHTC may prescribe testosterone when clinically appropriate. Treatment is only offered after provider review, lab testing, and confirmation that testosterone therapy is medically appropriate for the patient.
MHTC treatment options may include commonly prescribed forms of testosterone such as injectable testosterone, oral or cream depending on provider recommendation and patient needs.
Your provider will work with you to determine the appropriate treatment type, dosage, and monitoring schedule.
Is TRT safe?
TRT can be appropriate for many people, but it is not right for everyone. Like any prescription treatment, testosterone therapy may carry risks and side effects. That is why MHTC requires provider evaluation, lab testing, and ongoing monitoring.
Your provider will review your health history and discuss whether testosterone therapy is appropriate for you.
Will TRT increase my testosterone immediately?
Testosterone levels may begin changing after treatment starts, but how you feel can vary by patient. Some men notice changes within weeks, while others require more time and dose adjustments.
TRT is an optimization process, not a one-time fix. Ongoing monitoring helps your provider evaluate progress and make adjustments when needed.
Do I need ongoing labs while on TRT?
Yes. We have you covered. All on-going labs are covered for current customers.
Ongoing labs are important for monitoring your response to treatment, optimizing your protocol, and helping reduce risk. Your provider will determine the appropriate monitoring schedule based on your plan.
Can I stop TRT whenever I want?
Yes. We recommend that you should not stop or change any prescription treatment without discussing it with your provider.
If you are considering stopping TRT, your provider can help you understand potential effects and next steps.
If you do want to cancel we require notice so that we can manage your transition from our care.
Pricing
How much does it cost?
Pricing varies based on the medications and protocols you are looking for. Pricing is what you see. No hidden fees. No memberships. Lab included for active TRT or HRT patients.
Please refer to the current pricing listed on the website or your checkout page for the most accurate pricing.
If you have any questions on pricing please contact us and we can confirm pricing or answer questions via phone call, text or email.
Can I pay with HSA or my FSA?
Yes. While we don't take insurance, you are able to pay with your FSA or HSA cards.
Shipping
When a prescription treatment is approved, medications are shipped discreetly and conveniently. Shipping details may vary based on the treatment, pharmacy, and location.
Discreet packaging. MHTC understands that men’s health is personal. Prescription and wellness products are shipped with discretion.
MHTC only contract with 503A class pharmacies to fulfill your prescriptions. The specific pharmacy may vary based on treatment type, patient location, and provider recommendation.